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TRANSITION MANAGEMENT
"Bernie" helped FBS establish a Leadership University to provide a framework for
leadership development programs. I was very pleased with the professional and
hands on approach that "Bernie" and her team used to help FBS achieve our goals.
-Don D. Doddridge, CEO Florida Blood Services
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"Bernie" Young & Associates, Inc. has a unique perspective on classic organizational change. The classic change structure has been to take the "organization first and only" approach; where you change the organization so that the individuals will succumb and follow. We believe long-term success that delivers high performers lies in behavior modification and "understanding change" skill sets for the individual first and including them in the transition…then the organization follows. An organization's success is directly related to how quick the individuals change.
"Bernie" Young & Associates, Inc. has served as a catalyst to help organizations face and conquer some of the following "change challenges":
- Transforming an operations- driven organization to an organization that must be customer-focused to survive.
- Changing the culture of an organization from "they owe me" to one that is performance -driven.
- Changing the culture of an organization that presents a "guard at the gate" service mentality to one of "how can I best help you achieve your goal?"
- Changing roles and responsibilities as well as redesigning structure to incorporate a performance-based culture.
- Combining several departments to better perform and serve the customer more effectively.
- Changing teams with a lack of discipline and structure into a team with a culture of accountability.
The bottom line is that the pace and complexity of change organizations must incorporate to compete and financially survive is greater than ever. The cost of not changing is often devastating. The future will demand even more of leaders to lead and manage change and transition within their organization. The frustration at all levels of leadership and staff can be acute. This is particularly true because people are programmed to resist change. Most workers are wired to survive, so they hang on to what has worked in the past.
"Bernie" Young & Associates, Inc. helps leaders master the key factors of modifying behaviors and breaking through the barriers of resistance.
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